Glubes Audio Video Unlimited

At Glubes, trust is the foundation of everything we do. For over 40 years, Halifax families and Atlantic Canada businesses have welcomed us into their homes and workplaces. We take this trust seriously and want you to understand exactly how we protect and use the information you share with us.

Information We Collect

Information You Provide:

Contact details (name, email, phone, address)
Project requirements and preferences
Budget and timeline information
System access credentials (stored securely and only used for support)

Information We Collect Automatically:

Website usage data (pages visited, time spent)
General location information
Device and browser information

Why We Need This: To design perfect solutions for your space, schedule installations, provide ongoing support, and improve our services.

How We Use Your Information

We use the information you share to:

Design and deliver your technology solutions
Schedule consultations and installations
Provide ongoing support and maintenance
Send project updates and invoices
Share relevant technology updates (only with your permission)
Improve our services and website experience

We Never Sell Your Information. Period.

Who We Share Information With

We only share your information when necessary to serve you:

Service Partners

Sometimes we work with trusted contractors (electricians, builders) who need specific details to complete your project. They're required to protect your information.

Technology Partners

For warranty support or technical assistance, we may share relevant details with manufacturers like Control4 or Lutron.

Legal Requirements

We'll share information if legally required or to protect safety.

Business Changes

If Glubes ever changes ownership, your information would transfer with appropriate protections.

Security

We implement appropriate security measures to protect your personal information:

Secure storage of digital and physical records
Limited access to sensitive information
Encrypted transmission of data
Regular security reviews

While no system is perfect, we work hard to keep your information safe.

Your Rights

You have rights regarding your personal information:

Access: Request to see what information we have
Correction: Ask us to fix inaccurate information
Deletion: Request removal of your information (with some exceptions)
Opt-out: Change communication preferences anytime

Cookies and Website Tracking

Our website uses cookies to improve your experience:

Remember your preferences
Understand how you use our site
Provide relevant content

You can disable cookies in your browser settings, though some features may not work as smoothly.

Policy Updates

We may update this policy occasionally. When we do, we'll post the new version here with an updated date. For significant changes, we'll notify you directly.

Contact Us

If you have questions about this policy or your privacy:

Phone: (902) 434-5511

Email: sales@glubes.ca

Hours: Mon-Fri 9am-4pm, Sat by appointment

Location: Dartmouth, NS

We're committed to addressing your privacy concerns promptly. This policy reflects our commitment to protecting your privacy while providing exceptional service.

Thank you for trusting us with your information and your technology needs.

Privacy Policy